Skip to main content
Warum O2
Warenkorb
 Service

Hello I ordered the Samsung galaxy s21 on the 21st of February. I didn't recieve it yet and the status is still pre-order. Can I get an update on this? When is going to be sent? On the website it says it's available immediately but sill no news about the phone. 

Hi @Alex_N, 

 

welcome to our English Community. 

 

Did the SAMSUNG S21 5G 128GB already arrive meanwhile?

 

If you have any further questions, just let me know. 

 

By the way, we have a nice test-report for your device. Just have a look: 

(unfortunately in German)

 

If you like to share your own experiences with the phone, do not hesitate to write a comment under the test-report. You can also write in English there. 

 

Loving greetings,

Tobias

 

Hello, 

Thanks for your answer. 

The phone arrived few days ago.

But I have another question. If I don’t like the phone and I decide to send it back (whitin the 14 days), would I get another offer for the contract extension that I made?

Thank you

Hi @Alex_N, you can get a new offer, but for this, you also have to withdraw the contract extension within 14 days.

Please note that if you now get a discount on your tariff because you ordered a bundle, it will no longer apllies when you send the smartphone back to us.

Kind regards, Ines.

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica