I have ported my old number from vodafone to o2 and before it says that we get 100€ bonus? when we port our number. Where do i see this or how do we claim?
Lösung von o2_Sven
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Benutzerebene 7
+7
- 23684 Antworten
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14 November 2022
The 100€ Bonus is 5€ over 20 month.
Did you have any other bonus for it?
Nope, that‘s all
Benutzerebene 7
+7
- 23684 Antworten
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14 November 2022
Which tariff is it? When starts the contract? When did you ported?
Hello,
Do you have this entry in your welcome to O₂ email?
LG
O2 my prepaid M
The number has been ported just today. And i can now use my old number with the O2 simcard. But i don‘t know how to activate the Prepaid M tariff. It only says i have the Prepaid 9 Cent
Hello,
Do you have this entry in your welcome to O₂ email?
LG
No i didn‘t see this one
- Moderator
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16 November 2022
- Lösung
Hello
welcome to the o2 Community 💙.
As Bollermann already noted the “Wechselbonus” is not avaiable with prepaid contracts. You would have had to select a o2 Free or o2 Grow Postpaid contract to receive the bonus.
Kind regards, Sven
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