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I have ported my old number from vodafone to o2 and before it says that we get 100€ bonus? when we port our number. Where do i see this or how do we claim?

The 100€ Bonus is 5€ over 20 month. 

 

Did you have any other bonus for it? 


Nope, that‘s all


Which tariff is it? When starts the contract? When did you ported? 


Hello,

@aykaaa

Do you have this entry in your welcome to  O₂ email?

LG


O2 my prepaid M

The number has been ported just today. And i can now use my old number with the O2 simcard. But i don‘t know how to activate the Prepaid M tariff. It only says i have the Prepaid 9 Cent


@aykaaa 

 

The Bonus is ​​​​is not for Prepaid. 


Hello,

@aykaaa

Do you have this entry in your welcome to  O₂ email?

LG

No i didn‘t see this one


@aykaaa

 

The Bonus is ​​​​is not for Prepaid. 

 

 

 


Hello @aykaaa ,

welcome to the o2 Community 💙.

As Bollermann already noted the “Wechselbonus” is not avaiable with prepaid contracts. You would have had to select a o2 Free or o2 Grow Postpaid contract to receive the bonus.

 

Kind regards, Sven


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