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Porting number from Telekom

  • 31 March 2020
  • 1 Antwort
  • 187 Aufrufe

Hello O2, we have been trying for many weeks to port my wifes prepaid Telekom number to O2 prepaid. The Telekom number has been cancelled, they have been advised we wish to port and sent letters to that effect but when I request a port through my O2online portal it acknowledges it was done but then we get no further communication about the progress or why it is not happening. Can you advise what is the best O2 contact I to discuss in English?

 

Regards,

Chad

1 Antwort

o2_Manga

Hi @Ceadda 

 

welcome to our community. Unfortunately the general crisis leads to increased inquiries. We will take care of your request as soon as possible. I promise you won’t be forgotten. A competent moderator or user will answer you. Please be patient.
Until then, #stayhealthy.


Kind regards
your o2 concierge

 

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