Hello,
I am Lycamobile user and i want to join O2, so i ordered online O2 sim and selected that option at the bottom "take my number with me to O2". My order was placed and my personal customer code is: xxxx
On the second day ii got an email as follows,
" Thank you for your interest in taking number with you.
Before the number transfer can be carried out for you, the prepaid number you have specified must be registered.
Therefore, please register your number on the o2 prepaid hotline at +49 (0) 176 888 55 282.
Then go online again and send us a new order.
It doesn't take long and is very easy: www.o2.de/mein-o2/rufnummermitnahme
Then we can order the number you want to take with you. "
But i could not understand about what i have to do. Can you please tell me what should i do?
thank you.
Edit: Data anonymized / o2_Flo