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I want to port my number XXXXXXXXXXXX to different provider. Please release my number.

Edit o2_Bianca: Moved from Bestellung&Aktivierung to English o2 Community mobile. Personal data removed. This is a public community and everyone can see this information. Please do not post personal information.

 

Hello @Luci.9868 ,

Welcome to the community.
I see that you have already contacted the colleagues in customer support with your request. 
Your porting request is already stored here for you. 
Now, please contact your new provider, who will be able to order the number porting. 

Best regards,
Maria


Dear @Luci.9868 ,

you can release your number for porting in our My o2 app.

Have you already been able to order porting with your new provider?

Kind regards,

Andrea


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