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Hello, 

I would like my number to be released as I want to switch to Vodafone. Can you please tell me how this is done and if my number can be released immediately?

Thank you! 

edit o2_Manga: verschoben von Vertrag zu Englisch

Hi @Aakarsh 

welcome to our community. :slight_smile:

I set a note to your mobile phone number to be ported. You may now ask your new provider to get it.

Greetings


Hello! 

Thank you for that. 

Is there any way to reduce the term or maybe reduce my tarrif to a very basic amount? 

If I can change to O2 prepaid, that would be the best.

Thank you! 


@Aakarsh 

unfortunately there is no chance to downgrade the tariff without extending it for another 24 month.

Changing to prepaid is even impossible. Please remember the cancellation request online. The contract has to be cancelled until May 16th 2022 at the latest.

Greeting


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