Warum O2

please help to activate my sim!!

  • 1 December 2023
  • 1 Antwort
  • 8 Aufrufe



I have an issue, can you please 🙏 help me out ? 

I entered my name correctly and auto filling of my phone has incorrectly added my company name at the end of my surname? Now I cannot verify my identity. How can I edit this information to register or activate my sim online or offline. I bought my sim from REWE, Hamburg.

Please let me know what shall I do?

Edit 05.12.2023 10:09 o2_Katja: verschoben aus SIM-Karte

1 Antwort

Hello @Bala_421,
thank you for contacting us with your request. Is it about a prepaid card? Have you already tried Video Ident?
Kind regards, Bianca

Deine Antwort