Hi there,
It seems that I have made a mistake and I somehow selected to pay all the remaining amount for my laptop in the next payment, but I definitely cannot support all that amount. How can I get back to my previous payment plan?
Lösung von o2_Steffen
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Hello
English support hotline: 089 66 66 30 08 1
Monday till Friday 10 am - 6 pm
Best regards
Steffen
I did the same thing and I called the english hotline. I was assured that the Ratenplan will continue and the next month the whole amount was charged in my account. I didnt callback as I know it will just make no sense and a waste of time to contact the english hotline only for the concern not to be resolved. I had also another concern prior to this but was also not solved not until my second call. Its just a hassle to be honest!
+7
Hello
you can try it with an e-mail to widerruf@cc.o2online.de
Don't forget your personal Data, myHandy "Kundennummer" & myHandy "Vertragsnummer"
Good luck 🍀
Hello everyone,
and thank you
Kind regards
Jessica
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