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Payment chaos

  • 27 December 2019
  • 1 Antwort
  • 510 Aufrufe

Hey there!
Last week I saw my December’s payment being returned because of some random problem.
I received an email that provided me with some instructions to how to handle the situation.
I transferred the amount to the provided IBAN as well as my customer number, but today I received an SMS that said it’s not been received yet & my connection would be cut & stuff. Anything I should do, or do I just have to wait?

1 Antwort

o2_Manga

Hi @The NitMa,

 

I have checked this matter for you. The text message is sent automatically after a returned direct debit. We received your payment just in time. Pls remember the holidays who might cause a delay. Everything is fine now.

 

Greetings

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