I'm currently working in Kosovo but still have an active account and would like to continue paying it. I'm also curious if I will be allowed to use my sim card here without extra charges.
If a customer spends more days in another EU country than in Germany in a period of 4 months and uses more minutes, SMS or data than in Germany, a roaming surcharge may be levied. The levying of the surcharge must be announced two weeks in advance
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16 October 2020
Hi
welcome to our o2 Community. 
Please be aware that Kosovo is currently not a member of the EU so we have a different charging for it. It is part of Worldzone 3 and here are the prices:
Calling from Kosovo to Germany and inside the country: 1,59 EUR/min
incoming call: 0,69 EUR/min
usually barred: if you decide to use it: data usage: 6 MB 1,99 EUR/per day
SMS: 0,49 EUR
As far as I can see you decided to pause your contract for a while. My collegues will take care of it.
Greetings
Is this confirmation that you received my suspension request for a 12 month period? That's great, will I receive confirmation when the suspension has taken effect?
- 11654 Antworten
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21 October 2020
Hi
yes, sure. We received your suspension request on 15th October 2020.
You will soon receive a confirmation by e-mail from our department who is responsible for those requests.
Just have a little more patience.
Thanks a lot.
Loving greetings,
Tobias
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