Hello. I have buyed in 2021 a phone without contract and paying it every month. (Automatically taking money from my banc account) But from 03/2022 or 04/2022 there is no payment transactions for the phone. What I need to do to pay it? Or o2 to take the money automatically? Thanks!!!!
Lösung von o2_Micha
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Hello
Were there no transactions or does it failed by the bank?
kindly regards
Michael
Hello, on the date I didn’t have money in my account and after that I think will be pending payment again but no.. And from then till now, no payments. I want to pay it? What should I do to pay it like before (automatically taken from my banc account)?
In this case you should transfer the money by yourself. The best would be to call our english speaking hotline in order to arrange a new payment agreement.
You will be able to contact them under the following number: 089 66 66 30 08 1 from Monday till Friday 10 am - 6 pm
kindly regards
Michael
Okay. I will call them. Thanks a lot for help and support!
Hi
you’re very welcome. Please let us know if anything new comes up. Have a nice weekend!
Best regards,
Kurt
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