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Pay future bills at once

R
Rang

I moved out of Germany and would like to pay the remaining bills until termination all at once how can I do that?

 

Edit o2_Sven 05.02.2024/13:56: Moved from o2 Prepaid to English o2 Community: Mobile

4 Antworten

o2_Sven

Hello @Raneem ,

welcome to the o2 Community 💙.

I’m happy that you want to pay your contract in full, but if you’ve permanently left Germany, then you should just cancel the contract itself. Moving out of Germany is a reason for an extraordinary termination of the contract, that way the contract itself will end as soon as possible.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
R
Rang

Hello,

Thank you for your reply, I have tried and asked and called and they told me i have to pay til the end of my contract.

can you help me and send me the steps to do the cancellation as soon as possible rather than paying for 8 months? Thank you

Raneem

o2_Gerrit

Hello @Raneem,

A mobile contract you can cancel via this form when moving abroad. You can also fill in our online form and choose “Kündigungsgrund” - “Umzug ins Ausland”. You will have to add a de-registration certificate of your present place of residence and a notification of your new, foreign domicile alternatively a confirmation of your employer or landlord.

Regards,

Gerrit

o2_Gerrit

Hello @Raneem,

Could you bring the cancellation of your contract on the way?

Regards,

Gerrit

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