Skip to main content
Warum O2
Warenkorb
Service

Hello,

My contract ends next month but the partner card ends next year. I want to extend my contract and also my partner needs a new phone but looks like I have to get a new contract for the partner card before I can add the phone. If so, does the new contract on the partner card start immediately?  or after the old one has ended.

Hallo @dowusu,
you should be able to extend your contract and order a new mobile phone at the same time. Do you get an error message when you want to order a new mobile phone with the contract extension?
Kind Regards, Bianca


@o2_Bianca , 

I dont get an error  but what happens to the existing contract which ends next year? does it end if the new contact with the phone is activated?

Regards

 


Hello @dowusu,

By extending the contract, the current one ends immediately. The new one replaces the old one.

Best regards


Deine Antwort