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Hi!

I ordered playstation 5 on 26/10 and haven’t heard any update yet even though on the facebook chat I have been told from past 2 weeks that I might get atleast tracking number which never happened, can I have an update on this matter please?

thanks!

Can anyone respond on this please?


Hello @Shahrukh_tareen ,

welcome to the o2 Community 💙.

We have experienced a delay in the delivery of the PS5. Have you already checked your orderstatus ? We’ve also had some customers who’ve been waiting since around the end of October that very recently got the message that their orders are being processed.

 

Kind regards, Sven


Hello @Shahrukh_tareen ,

welcome to the o2 Community 💙.

We have experienced a delay in the delivery of the PS5. Have you already checked your orderstatus ? We’ve also had some customers who’ve been waiting since around the end of October that very recently got the message that their orders are being processed.

 

Kind regards, Sven

I saw its in process from 3 days, what should i expect and till when?


Hello @Shahrukh_tareen,

if the status is already “in progress” it shouldn’t take lonl anymore. Have you received your Playstation in the meantime?

Please let us know if you have any further questions.

Best regards

Giulia


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