Hi,
I ordered prepaid sim on 12 nov online with 9.99 package(3.5gb), money got debited on same day but the amount is still not showing.
what should i do?
Lösung von o2_Andrea
Zur Antwort springenOrdered Prepaid 9.99 package but didnt got credited
Benutzerebene 7
- Team
- 26467 Antworten
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19 November 2020
- Lösung
Dear
your prepaid plan was activated today, November 19th, after you loaded credit on your SIM card and the pack could be paid.
I would advise you to activate your itemized bill so that you can see if you are charged and for what (for example if a pack is activated and you are using a flat).
Kind regards,
Andrea
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