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Hello guys I ordered a mobile on 8 November. They says you will return this order in 14 day's know i want to replace this order can anyone share the link where can I return this order and how can I return this order? Thanks

Hi ​@Hassan302,

You must revoke the purchase contract for your phone. You can do this in the same way as described here. It is therefore best to send an e-mail to the e-mail address provided as soon as possible.

Then use the returns portal: https://logistik.telefonica.de/retoure/o2.

Kind regards,
Alex

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