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Order paid but no confirmation

  • 9. November 2022
  • 1 Antwort
  • 21 Aufrufe

Hi, I ordered an Apple watch on Sunday (06 Nov 2022) but until now there is no confirmation. The order was already paid (initial payment) and already deducted on my bank account. How do I know if it was processed or not? What do I do? Thanks. 

 

09.11.2022 17:47, o2_Giulia: moved from Apple & iOS: iPhone, iPad, Apple Watch & mehr to English O₂ Community: Mobile

Lösung von o2_Jessica

Hello @pc1234

welcome to the o2 community and thank you for your contribution! 😊

You haven't received any further notifications in the meantime?
Unfortunately, I can't check the current status of your order right now. If you want us to take a look, then we have to switch to private messages for data exchange and legitimation. Please note: this is not a real-time forum. Responses from moderators may take a few days.
If you want to clarify this about us in the community, let us know here. In the next step we will then explain how you can send us a private message.

Kind regards
Jessi 

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o2_Jessica
  • Team
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  • 10. November 2022

Hello @pc1234

welcome to the o2 community and thank you for your contribution! 😊

You haven't received any further notifications in the meantime?
Unfortunately, I can't check the current status of your order right now. If you want us to take a look, then we have to switch to private messages for data exchange and legitimation. Please note: this is not a real-time forum. Responses from moderators may take a few days.
If you want to clarify this about us in the community, let us know here. In the next step we will then explain how you can send us a private message.

Kind regards
Jessi 


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