Hello Dear o2
I charged my phone 15e and then i got the 14.99e Data Pack , i cancelled my 14.99 Data Pack a minute after i bought and I wanted to know if i will get a refund or will o2 charge me for that and where can i see IF I got a refund.
Thank you for your time.
Edit by o2_Katja: Verschoben in unseren Englischbereich
Lösung von o2_Tobias
Zur Antwort springen
Hi
welcome to our English Community.
I just checked the charges for your packages. I saw that you were charged on 12th and 14th February for the package “o2 my Prepaid M”.
Therefore, you received a credit of 14,99 € again. You can use the credit for the next month again.
I hope you agree to this solution.
If you have any further questions, just let me know.
Loving greetings,
Tobias
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