o2 homespot too slow

Hello @TheHeroZeus,

welcome to the community and thank you for your enquiry 😊

In the event of a network fault, you can always use the live check to test the network at any location. The Live-Check you can find here: Click.
We also have explanations in English on how to use the live check. You can find the corresponding FAQ here:

• o2 network error: First aid tipps
• o2 network error: Live-Check
• o2 network error: Live-Check results

I just entered the location you mentioned there and was able to find the following:

English translation:

Telephoning and surfing may not work properly. The reason is either an overload situation, i.e. too many mobile phone users at the same time in a certain area. Or this is another fault (e.g. a hardware part on the base station is defective). We are already working on a solution and ask for your understanding.

Update at 13:09 (half-hourly update). Recently reported faults may not yet be displayed.

Liebe Grüße
Jessica 🌷

Hello @TheHeroZeus,

unfortunately, we cannot make any statements about the end point of the disruption. As in the posts I linked, you can post a fault in the live check and then you will receive a message from o2 when the fault has been rectified.

The network coverage maps are publicly available to everyone. This means that all customers or potential customers can independently check the network coverage for every location in Germany accordingly. When concluding a contract online or by phone, there is also a 14-day cancellation period. So if you don't like the connection after signing the contract, you still have the right to cancel.

Kind regards
Jessica 🌷