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Halo,

I have problem with my Home spot internet connection. The LED/3G signal always blink red which show no Mobilfunknetz connection. I have tried to reset so many times with no results. I tried to switch my homespot card to my phone, and it showed that there is internet. I have another O2 card in my phone and the internet connection was okay. I think there is problem with the Homespot Hardware. 

 

Help! Due to Corona all the O2 shops are closed and I need immediate solution.

 

Many thanks.

 

Hi @maegisa,

 

welcome to our English community. Thanks for your message concerning your homespot. 

 

Did you follow the installment-instructions as listed here ? The complete manual you find here: homespot-instructions

 

A video to start with the homespot you find also here: helping hands-video

 

Did you already type the PIN of your SIM-card in the installment-configurations of the homespot? If not, please read pages 11-13 of your homespot-instructions.

 

I hope I could already help you with these suggestions.

 

Loving greetings,

Tobias


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