Hi @kashif094, 

welcome to our English Community. I regret that you are not happy with the mobile internet-connection of your o2 HomeSpot. 

Did you already check online our Livecheck if you see any disturbances for your area?

It might also help to put the o2 HomeSpot near a window. Did you already try this out?

I hope the suggestions are already helpful to you. 

Loving greetings,

Tobias

Hi,

I tried all the possible solution but the result is still same. 

5G network is not available, it was working fine 2 week before now no 5G signal. Internet disconnect very frequently after every 30-40 Minute internet disconnected. Speed is slow very slow, earlier it was around 50 MBPS now its below to 10 MBPS. 

Hello @kashif094,

I had a look into this, as far as I can see you are already in contact with our colleagues via phone. I am sure they will find a solution for you :-)

Regards,

Lars