Hello,
A friend of mine bought my prepaid O2 Sim for me. Her name is showing up on the account. I saw that I must fill out a form to change the ownership to me, but do I have to send the change through Post? Is there any way to do it online?
Please advise.
Trisha
Hi!
The possibilities are given in the header of the document.
Delivery by email or uploading on o2.de is not possible.
Hi!
The possibilities are given in the header of the document.
Delivery by email is not possible.
Ah I see. Thank you. Any chance you know how long this process will take? If I had known this would be an issue, I would have just bought it myself.
Hi
welcome to our community. I'm glad to read that
The whole procedure takes different amounts of time, as the verification has to be completed via post-ident procedure. How long the processing takes there, I can not answer you and also depends on when you perform this. The sooner you complete the post-ident procedure, the sooner you can use the SIM card.
Please keep us informed if everything worked out.
Best regards
Larissa
What kind of ID do you have?
Not all ID cards or passports are accepted for post-ident or video-ident.
What kind of ID do you have?
Not all ID cards or passports are accepted for post-ident or video-ident.
Not the Identification process. More so once I fax O2 The document, how long will the change process take?
First, the SIM card is deactivated and all information from the old owner will be deleted first. You will then receive the information to register the sim card and the Post-Ident form . The direct change of owner has not been possible since mid-2017.
The document, how long will the change process take?
I think up to one week.
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