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Number Portability From Vodaphone To O2

  • October 22, 2021
  • 3 Antworten
  • 33 Aufrufe
G
Besucher:in

It is very unclear what should be done.

I just started a contract with O2 and as I finished the portability request, a warning told me that I should tell Vodaphone.

But how do I do this?
Where do I do this?
Shouldn't this have been said to me BEFORE I finished the procedure?

Would appreciate help. 

 

(Moved to our english community, o2 Michi)

Lösung von o2_Michi

Hi @GreatAmazonPelican,

 

welcome to our community. :relaxed:

Which message did you get from us? Was it maybe a missing opt-in to release your phone number into your new o2 tariff?

If that’s what the warning contained, you just need to tell Vodafone to set the “opt-in” in your contract.

 

Best regards,

Michi

3 Antworten

o2_Michi
  • o2_MichiModerator
  • Moderator
  • Lösung
  • October 22, 2021

Hi @GreatAmazonPelican,

 

welcome to our community. :relaxed:

Which message did you get from us? Was it maybe a missing opt-in to release your phone number into your new o2 tariff?

If that’s what the warning contained, you just need to tell Vodafone to set the “opt-in” in your contract.

 

Best regards,

Michi

G
Besucher:in

Thanks for the quick answer, how do I tell anything to Vodaphone?

o2_Jessica
  • o2_JessicaTeam
  • Team
  • October 25, 2021

Hello @GreatAmazonPelican,

You simply have to contact Vodafone's customer service!

Kind regards
Jessica :nerd:

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
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