I recently converted my Normal Sim to an Esim and since then I have been facing network issues and today I have stopped receiving SMS entirely. I can not receive any OTP either. Can anyone please help me with this
Seite 1 / 1
Hello
welcome to our o2 Community 
The E SIM may be a multi-card (additional card). The SMS are always only delivered to one of the cards. You can check the settings here: www.o2.de/mein-tarif/multicard-einstellen after login with your mobile number.
Please let us know if this was helpful or if you have any further questions.
Best regards
Giulia
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
