Hi,
I have two O2 postpaid numbers. My wife and and I are using them. At 20th September we came to India. Till 18th October we were receiving all the messsages like OTP and Bank transactions. However, we both are not receiving any SMS after 19th October.
Please let me know how what can I do. I really need those OTPs.
Thank you!!
Hello
welcome to our o2 community. 
I can understand that you need the notifications urgently.
Have you both ever switched your mobile phones completely off and on again?
Have you tried manual network selection to choose another network provider?
Does it affect all SMS notifications or ‘only’ OPT and the bank transaction SMS ?
Kind regards,
Solveig
Hey
what is your current situation? Are you still in India and do you have the same problems? Please answer the questions so that we can support you. 
Kind regards, Lea
Hi, I came back to Germany. However, This month I did receive otp and transaction messages while I was in India. So it seems, last month I must have reached maximum allowed roaming quota. Which also explains why I got higher billing amount for last month. But my problem has been resolved now.
Hey
thank you for getting back to me. It's great to hear that your issue has been resolved.
How was your time in India? I have never been there so I would be interested to know.
Kind regards, Lea
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
