Hello. I just topped up my prepaid SIM card after a gap of almost 1.5 months and now it shows no service for my O2 SIM. Since it was previously on direct debit, there probably was an outstanding amount which I am not sure was paid or not. In the time that I was not using it, I cancelled the direct debit from my bank account ( which probably means that the direct debit cannot be processed even now despite my account being topped up ). I only need the SIM card for a couple more days. How do I get around this problem? I have topped it up enough now to cover all pending expenses and bought an active pack too but wouldn't prefer to enable direct debit again.
o2_Giulia, 12.04.2024, 15:01: verschoben von Austausch rund um die O₂ Community zu English O₂ Community: Mobile
