Hello, I am coming to you because a technician came on August 9 to install my internet and it still does not work today. I called a German number 4 times, the English number 6 times and still nothing. No one gives me a solution even though I connected to the box with my identifiers, I connected and reconnected the cables several times. Each time I call or chat on X, I am sent somewhere else. You are my last hope. Help me, I can't stand customer service anymore, which can't find me any solutions.
Gelöst
no internet since the begining
Lösung von Margotry
Thank you for your answer, it‘s really Nice to have someone who tell me nicely that, thank you!
I find a solution to have a german number with my company.
do you know if I will be refund? because I payed for nothing and it was a month ago now…
regards,
margot
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