Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

No data is showing up in either App or website

  • June 24, 2021
  • 3 Antworten
  • 42 Aufrufe
S
Besucher:in

I am receiving this msg everytime I try to login. “Due to technical problems, your data can not be loaded in Mein O 2 at the moment. Please try again later or alternatively try in the  Mein O 2  app .”

 

It is getting really frustrating now. 

Edit o2_Larissa: transfered to English o2 Community: Mobile

Lösung von o2_Michi

Hi @Shariq,

 

welcome to our community. :relaxed:

There were some technical issues which have been fixed. Can you access your Mein o2 area again?

 

Best regards,

Michi

    3 Antworten

    o2_Michi
    • o2_MichiModerator
    • Moderator
    • Lösung
    • June 28, 2021

    Hi @Shariq,

     

    welcome to our community. :relaxed:

    There were some technical issues which have been fixed. Can you access your Mein o2 area again?

     

    Best regards,

    Michi

    N
    Besucher:in
    • niordane
    • Besucher:in
    • November 6, 2021

    Hello,

    I have the same problem. 

    I received the message: 

    Due to technical problems, your data can not be loaded in Mein O 2 at the moment. Please try again later or alternatively try in the  Mein O 2  app .

    Your O 2 team

    And I try to acces Mein O2 app I received a message with An error occured.

    Pls help.

    o2_Jessica
    • o2_JessicaTeam
    • Team
    • November 8, 2021

    Hello @niordane,

    sometimes technical issues occur.
    Can you try again if you can access your Mein o2 again?

    Kind regards
    Jessica :nerd:

    Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica