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I have just ordered a second contract (26.02), have received an email with lots of legal attachments and can now see in my account that the sim and contract have been posted.
What I can’t see is what the mobile and landline number will be for this contract.  Is it possible to find this out now?

Thanks,
Jon.

Answering my own question.

My experience was that I ordered the new contract online on a Sunday, and received the SIM on the Wednesday.  It was only after activating the SIM that I received an SMS with the new mobile and landline numbers.

Hi @jonj,

welcome to the o2 community! :relaxed:

You can find both phone numbers of your second contract in the confirmation email you were sent; your mobile phone number should now pop up in your Mein o2 account or the Mein o2 app as a menu item on the left-hand side.

Additionally, the landline number appears in the Tarif & Vertrag section of the Mein o2 app and your Mein o2 account (you may have to click “Mehr” there to find it).

Best regards,
Jan.

Hi @o2_Jan ,

Thanks for your reply.  I did receive a confirmation email with both numbers, but only after I had received and activated the SIM.  I think I was just expecting to receive some information when I ordered the contract, but that’s OK, if I was really in that much of a hurry I could have gone to one of the o2 shops.  I think three days is good to have received everything.

Thanks,

Jon.

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