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Hallo liebe Leute !

I already have an O2 SIM card. 
I went to the app to get a prepaid one, but the option wasn’t there, so I went online to the O2 site and ordered the prepaid SIM card  

I gave my email, and my name and address and that was it!, I got an email for the Bestätigung , but the thing is, I didn’t pay anything ! 

it does not show up on my O2 app as well, although I gave the same email address that is my o2 account . and I do not know when will I receive it, or when can I activate it, or how does it even charge me ? Like on which bank account. ? Cause I didn’t give them any 

I’m a bit confused I hope someone has an Erfahrungen and can help me ! 
thank you all in advance ! 🥺

 

LG 

edit o2_Solveig 26.11.2024, 16:43 moved from Prepaid → English o2 Community : Mobile 

Did you order the o2 Freikarte ? It‘s an free card. I would you reccomend to wait. 

Yes I did , thank you ! when should I pay for it then ? 

After you get it you can order a plan and you can pay it. If you have issues feel free to ask me 

Hello ​@graysnowflake ,
welcomme to ouer o2 Community 😀​
dSkill has already helped you a lot.
Just get in touch if you still need help.
Kind regards, 
Solveig 

Thank you all ! Appreciate it ☺️

Hello ​@graysnowflake, 
Have you sorted everything out with the prepaid card or do you still have questions about it?
Best regards, Maren 🎄🌟🦌

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