Hello,
My prepaid M package ended yesterday and I added enough credit so that it renews itself. Currently, it says my current package ended today but I am still active on prepaid M.
However, it doesn’t deduct money from my account to actually renew it and I don’t have any buttons/actions to renew it myself. How can I solve this?
Thanks,
Edit o2_Larissa: moved to English o2 Community: Mobile
problem solved, it automatically renewed in the morning at 8am. However, this doesn’t make sense since I might need it urgently and why do I have to wait till the morning so that it renews my package?
Hi
welcome to the o2 community.
Thank you for the update, sorry for the delay. 😕
Best regards,
Michi
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