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Hi, 

I started to use my new prepaid SIM card, but I find it is not able to receive SMS from other countries (only able to receive the one from Germany), this became a main problem when I want to register some services through SMS authentication. Thank you for your help in advance.

o2_Antje: Moved from Prepaid to Englisch Community / 10.10.2022 / 12:47 Uhr

Hello @Antipas Hsu,

welcome to our o2 Community😊

Can you please provide a few more information: which phone do you use? Have you checked whether the correct number of the o2 SMS message center +491760000443 is saved on your device?

Best regards

Giulia


Hi @Antipas Hsu,

 

has your issue been resolved? If not, please post the requested information here.

 

Best regards, Marco


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