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My payment will be late

  • July 19, 2021
  • 5 Antworten
  • 101 Aufrufe
R
Besucher:in

Hello I just want to ask if there would be a problem if my first monthly bill will be late for few days because I will probably receive my salary before the last day of the month. Payment due is 23rd of the month and moreover salary come at 28th or 29th of the month.

 

thank you in advance.

edit o2_Solveig: verschoben von Mobilfunk → english o2 Community : Mobile

Lösung von bs0

You will need to speak to the billing department. Nobody here can help you with this.

089 787979456

5 Antworten

R
Besucher:in
  • Rein15
  • Autor
  • Besucher:in
  • July 19, 2021

@o2_Tobias please help me. Thanks.

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • Lösung
  • July 19, 2021

You will need to speak to the billing department. Nobody here can help you with this.

089 787979456

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Manga
o2_Manga
  • o2_MangaModeratorin
  • July 23, 2021

Hi @Rein15 

welcome to our community. :slight_smile:

@bs0 is right, we are unable to clarify any billing issues here in this place. You will always have to get in touch with the customer service.

I am sorry for that.

Greetings

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
A
Besucher:in

Hello @o2_Manga 

my bank balance was zero the money didnt debit from my account on time 

i transferred next day manually but still its negative not paid in my o2 account 

o2_Ines
  • o2_InesModeratorin
  • Moderatorin
  • September 3, 2023

Hi @Aminullah habibi, the booking can take a few days. Please check in the next few days whether the amount has been booked.

Please also note that a fee will be charged for any returned direct debit.

Kind regards, Ines.

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