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my order not delivered


I have ordered a phone without contract. And my ordered confirmed and handover to DHL for delivery. The shipping status shows the packet arrived  in last DHL station. But no further action from there.  I didn't received the product yet. what i need to do..? I didn’t find any option to give complaint in O2 website. 

please help me to inform O2 about my issue. please share mail ID or any contact details.   

Thanks

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Lösung von o2_Andrea 27 September 2022, 12:37

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Benutzerebene 7

Dear @Karaja ,

welcome to our community. 💨

Please excuse the late feedback from us.

Has the iPhone arrived with you in the meantime?

Kind regards,

Andrea

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