Hello, I ordered tablets from O2 on April 8th. It was also delivered to the cargo. However, there has been no change in the cargo status since April 10 and the product has not been delivered to me. I wanted to contact DHL, but I received the answer "the company sending the cargo needs to contact us." I would be glad if you could help me on this issue.
Best regards
Atalay
Hello
Greeting
i guess the device is “lost” und O2 needs to do a research for the package.
Hello
Greeting
It is neither. There's just no movement and no additional information. I am adding a
screenshots for you to review.
i guess the device is “lost” und O2 needs to do a research for the package.
Yes, I think it's lost. I experienced the same situation with an Ikea cargo a few months ago. After contacting DHL, Ikea refunded my order. So I waited for delivery for days in vain.
the screen, the shipment is still on its way to you. But the shipment has stopped moving for 6 days. I think o2 should actually contact DHL to find out what happened to the shipment. Because actually this should have been delivered long ago.
Thanks guys, looks like I have to wait for someone from O2 to respond.
Hello
welcome to our o2 community 
That is not so nice that you are wating so long for the delivery of your order. Is the cargo status still the same?
Best Regards,
Gerrit
My order ha
Hello
welcome to our o2 community
That is not so nice that you are wating so long for the delivery of your order. Is the cargo status still the same?
Best Regards,
Gerrit
My order finally arrived. Thank you. 
Hey
that's great to hear! Then it just took a little more patience.
Contact the community at any time again if you have a question.
Kind regards
Lea
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