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my line not working

  • October 25, 2022
  • 2 Antworten
  • 12 Aufrufe
M
Besucher:in

My line not working while the tariff already renewed 

26.10.2022 09:14 o2_Katja moved to our english community from mobilfunkvertrag

    2 Antworten

    M
    Besucher:in
    • Marian_Tadrous
    • Autor
    • Besucher:in
    • October 25, 2022

    My mobile number is 01766xy

    26.10.2022 09:15 o2_Katja deleted phone number

    o2_Jessica
    • o2_JessicaTeam
    • Team
    • October 28, 2022

    Hello @Marian_Tadrous,

    welcome to the o2 Community! 😊
    So it's a prepaid issue for you, if I understand correctly?
    Is the tariff now active and can you use your new pack?
    If not, please let us know exactly what your restrictions are.

    Kind regards
    Jessi

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