Hi @zvirrepirre ,

have you looked at the bill yet? On the invoice itself we specify how much we charge for what.

You can find your current invoice here : https://www.o2online.de/goto/rechnung-download/

Best, Alina

Even when I translate my bill to my language I don´t really understand it.

Some extra 52,8€ cost for what exactly? Pay 137€ in total for not using any of these numbers n internet.

I ended my extra ordinary contract before, and all contracts has been ended in June.

I ended it because I moved back from Germany to Sweden. I told all my new details here in Sweden, my Swedish resident proof, passport proof, proof of swedish adress, everything… so it can´t be a fee because I missed that before.

Hope you can understand my bill better then me (copied n pasted into paint since I cant send any pdf files here)

Regards

edit o2_Solveig: persönliche Daten entfernt

/Viktor Zethelius

Hi @zvirrepirre 

You have cancelled your two mobile phone tariffs as of 09.07.2020. Until then we have invoiced them on a pro rata basis (from 18.06. to 09.07.).
In case of a special cancellation due to a delay abroad we will charge 3 additional basic fees. These are the "Grundgebühren Restlaufzeit" of your mobile phone numbers.
The DSL contract was charged proportionately from 18.06. to 24.06. Because it was deactivated on 24.06. Here also 3 basic fees were calculated because of the special cancellation. You can find this calculation under "Zusätzliche Gebühren - EInmalgebühren - Vorzeitige Vertragsauflösung" at the 4th page.

Best, Alina