Multicard cancellation

Hello @Mr.tam 

the deactivation of a multicard results in the cancellation of this service and the fee.

Did you maybe already deactivate the sim? If not, we need to send you a private message for the customer data to cancel the sim.

Best regards,

Michi

Hello, i dont know how to deactivate the multicard.

will you please do that for me?

thanks

Hi @Mr.tam 

Please sent us your mobile phone number, your 4 digit code aka persönliche Kundenkennzahl

and the number of the simcard you want us to cancel for you via private message to our  @o2_Support  User

and we will arrange everything for you.

Best regards Matze 

Thank you