Hello , I ordered an iPhone, and I was received a tracking number for the shipment. I opened the tracking site and it showed me the delivery date as Friday,i 7/19; Thursday, in 7/18, it showed me the delivery date is 18/7 at 9:30 !!! And I was at work on Thursday 
. The Order was returned to the sender. I want to receive my order. What should I do?
Best regards
Guten tag, ich danke Ihnen
There will be no double order?
Edit o2_Kathi 21.07.24 Full quote removed
Good evening
It's great that you've contacted us about this.
It's a shame that the order couldn't be delivered to you and was sent straight back to us 🤔
Bumer was able to provide you with the right help quickly 🤝
When you return the order to us, it is considered a withdrawal and will be checked and then canceled upon receipt.
You are welcome to order a new device from us at any time.
If you have any questions, you are welcome to write here again at any time 💙
Best regards, Kathi
Thank you for your help, I have already new Order done,
Always O2 Can do 🇩🇪❤️
Best wishes
Ghassan
Edit o2_Kathi 25.07.24 Full quote removed
Hello
Thank you for your positive feedback 💙
I hope that everything will now work out with your new order and the delivery 📦
Please contact us again if you have any questions.
Best wishes, Kathi
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