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Hello !  I wanted to ask you how to proceed.  I'm leaving for my hometown at the end of July for good!  how can I communicate with o2 to close the subscription for their services?  by email ?  I want to tell you that I have had my subscription since the beginning of this year and I wanted to know what should be paid or if there are other extra costs ?!  Thank you very much!

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Lösung von o2_Matze 11 June 2022, 13:01

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Hi @Andrascu Bogdan 

Here you will find everything you need to know 

Best Regards Matze 

Hi @Andrascu Bogdan 

Here you will find everything you need to know 

Best Regards Matze 

It takes too long to send a letter from my country to come to you! That's why I ask if you can communicate by email! It would be more efficient!

@Andrascu Bogdan you said 

 I'm leaving for my hometown at the end of July for good!

I have to ask, are still in germany? Cause if so, in my opinion that is enough time to sent the all the papers which are needed for a cancellation. 

Best Regards Matze 

@Andrascu Bogdan you said 

 I'm leaving for my hometown at the end of July for good!

I have to ask, are still in germany? Cause if so, in my opinion that is enough time to sent the all the papers which are needed for a cancellation. 

Best Regards Matze 

I'm still working until July 27th!  but the address here will be deleted after I finish work and after I go home because it is a very short time!  or how do you advise me to do?  to go to the town hall and let them know that on the date I will no longer be at that address so that I can get rid of the “abmeldung” sheet?! 

Hi @Andrascu Bogdan ,

 

something among those line. A notice of departure, the deregistration, can also be sent via letter, at least according to our city portal. Please contact your regional Bürgeramt for more information about the process in your area. 

Best regards,
Kurt

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