Hello @Sukhbaatar, welcome at our community. What do you prefer? If I answer in German or English?
Bitte erkläre mir, was und warum du vor drei Tagen gezahlt hast. Hattest du einen Rückstand?
Vielleicht liegt auch eine Einschränkung an deinem Standort vor. Bitte schaue dazu einmal im Livecheck nach.
Viele Grüße, Ines.
Hello,
The same thing happened to me as well, for the past few days, my mobile internet stopped working and, although I tried the steps indicated in the support section, it did nothing. Could you please help me?
Hi @classiqueme
did you experience the issue while you’re at home or somewhere else? I’m asking because at your address everythings okay so far.
Can you please check possible network shortages in our Livecheck?
Best regards,
Michi