Hi,
I would like to get an offer to extend my mobile contract.
Today my contract is 19.99 EUR for 3GB. On that price I get a 5 EUR discount (for 24 months) and another 5 EUR Kombi-Vorteil, so in total I pay 9.99 EUR.
I would like to upgrade my contract to 6GB.
I have another mobile line with O2 where I pay 10.99 EUR for 6GB and I would like to get the same offer (on that line the contract is 24.99 EUR with 14 EUR discount).
Thank you.
Lösung von o2_Andrea
Zur Antwort springen
Hi
welcome ah´gain here in our English Community. Nice that you are interested to extend your mobile phone contract.
Did you already try to check the offers online under Mein o2/ contract extention
Of course, we are also happy to help you here.
Please let us know if you would like to include a device in your offer? Please have a look here: Available devices
Loving greetings,
Tobias
Hi Tobias,
I took a look at the offers but couldn't find something suitable.
I don't need a device, only a plan as described above.
Thank you!
Hi
Can I get an offer for extending my contract as described above?
Thank you.
Hi
I didn’t get any response from you for 3 weeks.
Dear
please excuse the fact that it is currently taking longer for us to respond. We have a lot of enquiries here in our o2 community.
We work through each post from old to new according to the date of the last reply. Since you have posted here several times under your post, you have moved to the end of our list each time. That's why it took longer for us to take care of you.
I have sent you an offer for the o2 Free S Boost with 6 GB data volume to the email address we have on file.
Please note that once you have used up your inclusive data volume, the upload/download speed will be reduced to 32 kbit/s. There is no need to change your tariff.
There are no tariff change fees for you! Is this something for you?
If you like my offer, you can order it directly via the link in the email, just click on the button in the email " Vertrag verlängern".
In accordance with the Transparency Ordinance, I would like to refer you to our product information sheets, which you can download at www.o2.de/produktinformationsblatt. There you will find all the product details. There you will find all product details listed again (without discounts).
Kind regards,
Andrea
Hi
could you already check the offer of
If you have any further questions, just let us know.
Loving greetings,
Tobias
I have a question in May the 2 year contract will expire, can I close this contract or can I buy another phone with this number?
I stayed for 5 days and I didn't receive any answer ....
Hello
I already answered you here:
Please stay in one thread. Have a look at our Forum guidelines where you find all necessary information e.g.:
Cross- and double-posting, i.e. posting the same question or comment multiple times in the community, is not encouraged. Please use the "Edit" function to edit the post or add additional information.
Kind regards
Jessica
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