Hello!
I received a monthly bill for my mobile contract as a direct debit request to my bank app, but accidently missed to confirm the payment instantly.
Today I received a message from the bank that this direct debit request has expired.
I paid the invoice manually. Is that OK? Or do I need to do something else? And what will be the consequences?
Thanks in advance
o2_Antje: Moved from Rechnung to Englisch Community / 14.01.2023 / 14:35 Uhr
Lösung von 0179LoopUP
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Hello, yes that is no problem. Don't worry you did everything right. It can only be that o2 will charge you a small fee in the next bill for returning the direct debit.
Regards
Dear
welcome to our community. 🍀
Yes it was correct to do the payment manually. A chargeback fee of 4 euros will be added to your next bill because the debit was returned.
Thanks to
Kind regards,
Andrea
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