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Missed payment

  • January 14, 2023
  • 2 Antworten
  • 321 Aufrufe
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Besucher:in

Hello! 

I received a monthly bill for my mobile contract as a direct debit request to my bank app, but accidently missed to confirm the payment instantly.

Today I received a message from the bank that this direct debit request has expired.

I paid the invoice manually. Is that OK? Or do I need to do something else? And what will be the consequences? 

Thanks in advance

o2_Antje: Moved from Rechnung to Englisch Community / 14.01.2023 / 14:35 Uhr

Lösung von 0179LoopUP

Hello, yes that is no problem. Don't worry you did everything right. It can only be that o2 will charge you a small fee in the next bill for returning the direct debit.

 

Regards

    0179LoopUP

    2 Antworten

    0179LoopUP
    Legende
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    • 0179LoopUPLegende
    • Legende
    • Lösung
    • January 14, 2023

    Hello, yes that is no problem. Don't worry you did everything right. It can only be that o2 will charge you a small fee in the next bill for returning the direct debit.

     

    Regards

    Zufriedener O₂ Kunde mit insgesamt 5 Verträgen / O₂ Home DSL250 + MyHandy📱 Verträge - Kann O₂ nur weiterempfehlen 💙
    o2_Solveig
    E
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • January 15, 2023

    Dear @Evgeny Karavaev ,

    welcome to our community. 🍀

    Yes it was correct to do the payment manually. A chargeback fee of 4 euros will be added to your next bill because the debit was returned.

    Thanks to @0179LoopUP for your support here.

    Kind regards,

    Andrea

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