Skip to main content
Warum O2
Warenkorb
 Service
Frage

migrate from 02

  • April 21, 2022
  • 3 Antworten
  • 24 Aufrufe
D
Besucher:in

Hi, I’d like to migrate my number from o2

176xxxxxxxx

 

edit TeufelEnergy: persönl. Daten entfernt!

Edit o2_Sven: Moved to English o2 Community: Mobile

    3 Antworten

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • April 23, 2022

    Hello @danielapas ,

    welcome to the o2 Community 💙.

    Your new provider will have to start the process of migrating the number, if your contract is running than we can set the opt-in to allow your new provider to migrate the number, this we can do for you. Just tell us if you need us to do this.

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
    D
    Besucher:in
    • danielapas
    • Autor
    • Besucher:in
    • April 23, 2022

    They've been trying but they said O2 didn't accepted and that i had to ask you

    o2_Jessica
    • o2_JessicaTeam
    • Team
    • April 25, 2022

    Hello @danielapas,

    the porting was rejected because your number has not yet been released, as my colleague @o2_Sven had previously written.
    I have just applied for the release. Now you can apply for porting again with your new provider.

    Kind regards
    Jessica 🌷

    Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica