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Hello,

I ordered huawei p30 pro with tarif for 35 e per month. In this tariff i got tablet also. But first bill was, 160, then 55 and now 65. And i cant log in on mein o2 fo see why it is so big. Not even o2 app work with my account. 

Hello there!

 

Would you try to create a new account with your number as basis for the registration?

Your current account is not connected to a SIM-Contract. A new registration with the number might solve this.

Try using a new browser where no previous profil data or password is stored in order to prevent conflicts with you current account.

 

Navigate to this site, enter the number and type in the password which should be sent to your number via SMS:

Mein o2 - Start

 

Viele Grüße,

Kurt

 

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