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lost voucher

  • December 17, 2024
  • 2 Antworten
  • 21 Aufrufe

Hello. I have a prepaid plan and i went to O2 branch today. However, i lost the paper with the voucher code and the receipt. Is there a way I can get the code again? 

17.12.2024 o2_Katja: verschoben aus Prepaid

Lösung von o2_Gerrit

Hello ​@Maryam Muhtaseb,

welcome to our o2 community 🙂

Oh, that is unfortunate you lost the paper with the voucher code, as we cannot trace it back, as Sächsin wrote, in that case you will have to buy a new one.

But take a little time first if you want to search again, in case it is still with you.

Best Regards,

Gerrit

2 Antworten

Sächsin
Legende
  • December 17, 2024

Nein ... kauf es neu.


o2_Gerrit
  • Moderator
  • Lösung
  • December 18, 2024

Hello ​@Maryam Muhtaseb,

welcome to our o2 community 🙂

Oh, that is unfortunate you lost the paper with the voucher code, as we cannot trace it back, as Sächsin wrote, in that case you will have to buy a new one.

But take a little time first if you want to search again, in case it is still with you.

Best Regards,

Gerrit