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I went on a visit to Turkey and lost my mobile and sim there. Now I want to get new sim card by tomorrow but don't know the process. Can somebody help me with that?

 

Edit by o2_Katja: Moved to our english community

Hello @hamzakhalid147,

welcome to the o2 Community! Thank you for your request. :blue_heart:

That's really annoying that you lost your mobile phone and your sim. Were you at least able to block your sim in your My o2 online portal?
You can either order a new sim card yourself in your portal or the quickest way would be to go to an o2 shop and get an exchange sim card there! If you have all your contract data and your personal data with you, they can issue an exchange card there and activate it directly.

You can find all information about My o2 here:

Kind regards
Jessica :sunny:


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