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Kein Netzt in Groß-Gerau 64521

  • December 5, 2019
  • 1 Antwort
  • 316 Aufrufe
J
Besucher:in

Since the last three days , every time I enter the city Groß Gerau , my internet my signals , everything goes away , sometime it works very slow , but mostly it’s completely unavailable. 
I have asked a couple of people who also use o2 and they are having the same problem , is something wrong ???

when is it going to be fixed ? 
 

Lösung von o2_Jan

Hi @janemahiya,

welcome to the o2 community! :relaxed:

There is currently construction work going on at two base stations in Groß-Gerau which are responsible for the 2G and 3G bandwidths, respectively. This leeds to not only these bandwidths being scarce, but also the other bandwidths to be restrained because of a higher than usual traffic load.

We're working on resolving the issues.

Best regards,
Jan.

1 Antwort

o2_Jan
  • o2_JanTeam
  • Lösung
  • December 10, 2019

Hi @janemahiya,

welcome to the o2 community! :relaxed:

There is currently construction work going on at two base stations in Groß-Gerau which are responsible for the 2G and 3G bandwidths, respectively. This leeds to not only these bandwidths being scarce, but also the other bandwidths to be restrained because of a higher than usual traffic load.

We're working on resolving the issues.

Best regards,
Jan.

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J
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