iPhone 14 pro Max & O2 app problem

Hello Sir/ Mis,

I have ordered for iPhone 14 pro max, starting of last week with contract. They had told me that I will receive it within the next week but still I didn't receive any Email or iPhone pro max 14.

I am facing a problem with O2 app sign in. I trying hard to login but in vain. Every time I received this message.

I visited your outlet where I ordered for iPhone 14 pro max. I asked them both questions but they have told me that they haven't any answer for both and suggest me to contact customer service.

Hopefully you will reply soon.

Edit o2_Bianca: Moved from IOS: I Phone, I Pad und mehr to English o2 Community: Mobile.