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Hello Sir/ Mis,

I have ordered for iPhone 14 pro max, starting of last week with contract. They had told me that I will receive it within the next week but still I didn't receive any Email or iPhone pro max 14.

I am facing a problem with O2 app sign in. I trying hard to login but in vain. Every time I received this message.

I visited your outlet where I ordered for iPhone 14 pro max. I asked them both questions but they have told me that they haven't any answer for both and suggest me to contact customer service.

Hopefully you will reply soon.

Edit o2_Bianca: Moved from IOS: I Phone, I Pad und mehr to English o2 Community: Mobile.

Hello @Tosiiif , 

welcome to our community! 😊

Did you get any E-Mails or a sim card regarding your contract in the meantime?

Do you have another contract ?

If the sim card is not activated yet, you cannot register for Mein o2.

Maybe you use a Community-Login right now where you have no contract data to look into.

 

Best regards, 

Manuela

 


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