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Hi, i need someone who speaks English in order to sort an issue with my monthly invoice.

Can someone help me with this? I was charged a different amount on my bank account and I want to know why I don't have the same amount in the last invoice with the detail of the charges.

 

Cristian

Hi an welcome to our Community @CristianM!

 

Thanks for your question. I’m sure that we can figure out, why there is a diffrent amount on your monthly invoice.

Did you checked your bill yet? Are there any unclear points or costs, you are not sure about?

Check out the following article → My bill seems to be incorrect
There are some advices and explanations for your bill, maybe it helps also.

 

If there are any questions, feel free to ask. :blush:

 

Kind regards
Juliane


Hi @CristianM,

unfortunately I didn’t get any respond from you yet. If you still have a question, feel free to ask. :)

Kind regards
Juliane


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