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Invoice issue

  • March 11, 2020
  • 2 Antworten
  • 121 Aufrufe
C
Besucher:in

Hi, i need someone who speaks English in order to sort an issue with my monthly invoice.

Can someone help me with this? I was charged a different amount on my bank account and I want to know why I don't have the same amount in the last invoice with the detail of the charges.

 

Cristian

    2 Antworten

    o2_Juliane
    • o2_JulianeTeam
    • Team
    • March 16, 2020

    Hi an welcome to our Community @CristianM!

     

    Thanks for your question. I’m sure that we can figure out, why there is a diffrent amount on your monthly invoice.

    Did you checked your bill yet? Are there any unclear points or costs, you are not sure about?

    Check out the following article → My bill seems to be incorrect
    There are some advices and explanations for your bill, maybe it helps also.

     

    If there are any questions, feel free to ask. :blush:

     

    Kind regards
    Juliane

    Hier bleibt ihr informiert -> https://g.o2.de/News
    o2_Juliane
    • o2_JulianeTeam
    • Team
    • March 20, 2020

    Hi @CristianM,

    unfortunately I didn’t get any respond from you yet. If you still have a question, feel free to ask. :)

    Kind regards
    Juliane

    Hier bleibt ihr informiert -> https://g.o2.de/News
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